Conferences

In its tenth edition, the Insurance Connect Meeting dedicated to innovation in the insurance world puts on a new vest and a new name,Insurance Connect Innovation Summit 2022. The revitalised format features an opening session and as many as 6 thematic sessions that will focus on subjects able not only to transform the insurance industry but also on its ability to compete in relation to other sectors. Square one will be the customer experience concerning buying habits and perception, or otherwise, with regard to the need of an insurance cover. The challenge of customising a relationship with the buyer builds up its likelihood of success on the need of streamlining the organisation and distribution models of insurance businesses. One customer priority hovers above everything else: valorising the information heritage of companies, enriching the data base in order to modify the risk (and merit) prole analysis, multiply the touch points and identify the protection needs of both citizens and companies.Insurance Connect Innovation Summit 2022 will play host to insurance companies, banks, intermediaries, adjusters, trade associations and consultants rubbing shoulders and debating strategic subjects namely business transformation, innovation in the automobile and healtheld, the evolution of organisation models and processes, the impact of technology on the service component and customer interaction methods. The goal is to provide tangible tools that help understand how market approach dynamics are evolving and what role the insurance sector can play in transforming such change into multiple development opportunities able to position the insurance model right next to the customers and their daily needs.